comcast

  1. Random Calls Dropping

    I have a customer with what seems to be great internet with great speeds. I just installed a new phone system for them about a month ago, and there is a huge problem. Random calls on random extensions completely drop around 4 times a day. These calls usually drop around 28sec to 1:30 into the...
  2. Comcast SIP trunks - anyone using?

    Good morning, I have a client thinking of moving to Comcast SIP trunks, and wanted to make sure there would be no issues connecting this to 3CX - I cannot think of a reason it would be a problem, but wanted to cover my bases. Thanks, Jeff
  3. Comcast and incoming call

    It seems that every time Comcast has an outage, 3CX 15.5 loses the ability to receive calls until I restart services. The first time it happened I reached out to our VoIP provider and they informed me that this is a known issue with 15.X. Can someone verify this? And if so, is there a way to...