conference

  1. Conference Email Template Not Working Completely

    Hello everyone. I am noticing that the template used to generate the .ics file is not working correctly. When it generates it based on my limited knowledge of HTML it would seem that its supposed to bold the text of certain parts such as "Joining Info:" and that its supposed to put a hyperlink...

  2. 3 Way calls no longer possible without conference bridge unless callers are saved as contacts

    Hi I'm posting on behalf of a customer of mine who frequently used the 3CX Android app. We noticed that after the latest 20.1.0 Update to the Android app we're no longer able to make 3 way conference calls without using the conference bridge and creating and ID and PIN. Typically we used to...

  3. How to edit content to conference.ics

    Hello, like in https://www.3cx.com/community/threads/changes-in-the-conference-ics.76789/ described, if figured out, that we have a problem with the generated .ics files too. The DESCRIPTION field in the .ics is always just one sentence "Click this link to join the meeting: https://...Yn2VQa"...

  4. Unable to use phone trees while on a conference call

    Our support team receives calls from our call queue and they provide support to our field. Sometimes when doing this they need to call a vendor with the store employee on the phone. They are running into a problem when they conference in a vendor that has a call tree, they are unable to respond...

  5. Conference / Webmeeting chat not usable - messages are cut

    Hello, chat during web meetings are very important for our client. But it's not usable since messages are restricted to about 450 characters. How can we fix it? In regular 3cx chats one message limit is 20000 chars which is ok, but in web meetings it's too limited. We use on-premise 3cx...

  6. Solved Conference Audio Issue

    I have this very same issue People who use dial-in to join a webmeeting do so successfully but they cannot hear those joined by webcam/microphone and vice-versa. Furthermore, Those on dial-in can hear each other. So can those joined by webcam/microphone. There seems to be no bridge between the...

  7. Yealink MeetingBar

    Hi Folks, We are considering getting a YealinkMeeting bar (either A20 or A30). Has anyone had any experience with these and how is the integration to 3CX? My assumption is it could run as a camera/mic attached to a computer but is there any deeper integration to 3CX around things like...

  8. Solved Show date and time in mail template on scheduled conference invites

    Hello, we are facing a problem with the scheduled conference invites via email. Problem: A lot of users cannot open/ see the .ics attachment (Just because lots of webmailers and mobile apps are not supporting this). Thats a big deal cause they dont know when the conference is about to start...
    • sifre
    • Thread
    • conference mailtemplate schedule variables webmeeting
    • Replies: 3
    • Forum: Video Conferencing
  9. DaveA66

    Conference Admin

    I would be great if a system/conference admin could view (and) amend all scheduled conferences from all users and obtain reports of all conferences on the system.
  10. kinetix

    Implemented Speaker View vs Gallery View

    Would love to see a Speaker View vs Gallery View for Web Meetings. We have many 3CX Clients that are using the Web Meetings for a large number of people. Instead of seeing 50+ Small Boxes, to be able to see the speaker's box in full view would be ideal.
    • kinetix
    • Thread
    • client conference gallery meeting speaker speaker view view web web meeting webclient
    • Replies: 0
    • Forum: Web Client

  11. Conference calls are not being recorded

    3CX Version, Enterprise Annual 16.0.655 Server OS, Windows Server 2012 R2 Is the 3CX Server Hosted and where? IP Phone Make/Model/Firmware: We use the 3CX app for Windows 16.3.0.179 Provisioning Method: Local Trunk Provider or Gateway Make/Model: Comcast Has the Firewall Checker passed: YES Are...

  12. Solved 3CX Conference - New Conference, 3CX users not added to Conference

    Hi All; Version 16.0.641 It appears that when you create a new audio conference using either the Windows App or Web Client [3CX (direct eMail)], either Now or Scheduled, the internal 3CX user's that are added do not remain on the invitation after the conference is created. External users...

  13. App crashes when adding people to conference call - 3CXPhone for Windows

    We are currently using the '3CX Audio Conferencing' feature that allows internal and external users to dial into the 'Conference Place'. When we start the conference everything appears normal in the Windows Application; we can see the conference call running and see who is in the Conference...
    • JaredP
    • Thread
    • audio conferencing conference conference place windows 10
    • Replies: 7
    • Forum: Web Client

  14. WebMeeting issue with mute/unmute

    When we are in webmeeting, every body that dont need to talk mute themselves. But more than sometimes when they unmute to talk, no ones OR only few person can hear them. Sometimes we just have to mute/unmute again and it comes back to normal. Other time, need to refresh the page and come back...

  15. WebClient DialPad Issues

    Once we're connected to a call, we're unable to correctly navigate menu's or join conference ID's. It seems that when we're pressing numbers, certain numbers are being duplicated causing issues when we try to use the dialpad in an active call. Does anybody know of a potential fix for this...
    • TPBxci
    • Thread
    • conference dialpad menu webclient
    • Replies: 5
    • Forum: Web Client

  16. Conference Templates

    I'm playing around with 3CX and I noticed that the email templates for conferences don't work as expected when using Office 365. It seems like line breaks don't carry over into the description of the event. Has anyone else noticed this and if so, is there a way to make it do line breaks properly...

  17. Office 365 calendar and Scheduling

    Can someone else try the following: Try the following with office 365 as the calendar destination Schedule conference Type: video When: later Specify date in the future Provide name Select office 365 from calendar Create meeting Office calendar tab opens but the date specified is not what is in...

  18. CID not passed on attended transfer or conference to external numbers

    In our scenario, a customer call comes in and hits Agent A in the queue. That agent wants to then send the call to Agent B who is external to the organization. So Agent A then has the option to blind transfer, conference, or attended transfer the call to Agent B. In the case of blind transfer...

  19. We would love to see the conference function changed.

    Currently caller A calls in to Agent, Agent conferences in Caller B, and as soon as Caller B answers the phone they auto complete the conference. They should make it so the Agent needs to bring the conference together with another button press. This allows the Agent to prep Caller B for the...
    • jd365
    • Thread
    • conference dtmf
    • Replies: 1
    • Forum: Server

  20. User with no Outbound Call rights can still dial outside numbers from Conference

    Hey guys, I have some users that cannot make external calls, because of company rules. To do that, I went on every extension and flagged the Option Disable External Calls. The problem is: even though these extensions cannot make outbound calls, they still can start conferences from their...
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