connection

  1. Yealink T46U - audio and connection issues

    Hi, I am trying to troubleshoot a problem I can't even isolate between the phone, pbx, and sip vendor. I have opened a ticket with sip vendor about dropped calls. Though I think this has to do with the phones and/or 3cx pbx. I have 2 centers in different suburbs and using 3cx ent/ai for 8c...
  2. The Android Apps no longer connect on Wifi- Connecting...

    The Android app (Version 20.0.0.44) does not connect to the 3cx server (V18 update 9) over WIFI anymore. It connects and works without wifi. There is split DNS set up, and this resolves the FQDN to the local server, also from the mobile phone on wifi The Firewall checker works and is green. On...
  3. Unable to join on Firefox & audio delay

    Hi We've been testing 3CX's webmeeting feature with a few people and have had mixed results. The first issue we encountered was Firefox's allow camera and microphone dialogue repeatedly popping up even after pressing Allow. Sometimes the person will appear in the meeting participants box but...
  4. Scan QR Code Error: PBX Could Not Be Reached

    When we attempt to configure the mobile app by scanning the QR Code we receive an error message: PBX Could Not Be Reached. Connection Reset. We've rerun the firewall test and all the correct ports are open. We made sure the mobile phones were running on mobile data and not WiFi. Still no luck...
  5. NoWindowOffice

    In Call Wi-Fi Handover Issue

    Hi Guys, I haven't seen a thread with this particular issue, so I thought it'd be best to ask. We've recently installed a new 3CX system at our school. We're currently using iPhones (2 x iPhone 5 & 1 x iPhone 6) for our walkaround phones, however, they seem to be having issues maintaining call...
  6. 3CX Phone for Windows could not establish a connection to the 3CX Phone System Web API

    3CX Phone for Windows could not establish a connection to the 3CX Phone System Web API. As a result, features like Contacts and presence information will not be available. You can still make and receive Phone Calls via SIP whilst we try and re-establish full functionality in the background."