I'm trying to build a call flow app where the caller is prompted to enter an existing ticket number in our ticketing system and is then redirected to the extension of the agent handling that ticket. Ideally, I'd then like the agent's browser to automatically open the ticket based on a URL...
My requirement is to synchronize the FirstName, Lastname, CompanyName, Email, Mobile Number, Fax, ProfileImage with 3CX I have configured General Configuration and Call Journaling but without the Option Contact URL Prefix. I went through this point (The Contact URL is considered the key for the...