.csv

  1. CFD Survey recording incomplete results

    Hi is there a way to record incomplete surveys. I have a customer who wants a feedback survey with 5 questions however if the caller hangs up after question 2 they want the other results to be recorded. We can work with CSV so happy for the output to be in this format. Also when we have...
  2. Importing Phone Book

    We are about to install 3CX at our office and would like to create a phone book in advance of the installation. However, the only example of a .csv import file that I found here contains phone numbers that I cannot recognize. I am unsure if the phone number format needs to include the country...