current status

  1. How to get active profile of user?

    Is there a way to get the active profile of an user, so I can only change the profile via CallTriggerCmd.exe --set-active-profile=VALUE if the user is "available"? What I do is, set the status to "away" if the computer gets locked. But I don't want to override other stati like "out of office"...
  2. Log in and out of Queues automatically

    Hello, We are running the latest 3cx 15.5 Sp6. In 3cx management console, we have noticed the following: When an extension has specific office hours (Extensions - - > Forwarding Rules - - > Auto Switch) their Current Status changes to "DND" during out of office hours. However, when an...