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V20 Update 10 Alpha Learn more

customization

Integration with customized Salesforce
- Allen_Miller
- Thread
- Dec 25, 2019
- crm customization salesforce
- Replies: 1
- Forum: Salesforce
Better Lost/Abandoned Call Details and Options

Our company uses several different call queues. We are trying to make improvements and troubleshoot based on reports and alerts we get from the system but we are having an issue with lost/abandoned calls. We have noticed that in the alerts, reports and call log calls are simply divided into...
- redbudindustries
- Thread
- Oct 11, 2019
- alerts call queue customization lost call reports
- Replies: 1
- Forum: Phone System / PBX

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