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  1. Arthur.b

    M365 - How to Sync users without "Sync user account details" option ?

    Hi, We are running an on-premise 3CX instance with 115 extensions. We have Microsoft 365 synchronization enabled to allow for SSO. During the initial deployment, we enabled the 'Sync user account details' option. We later disabled it so we could manually edit first and last names directly...
    • Arthur.b
    • Thread
    • details m365 o365 sync user
    • Replies: 2
    • Forum: Office 365

  2. Call detail API

    Is it possible to retrieve all below information from Call Detail API. Agent Name , Agent ID, Extension, Call Handled, Call Presented, Handle Ratio, Handle Time (Avg, Max), Talk time (Avg, Max) , Hold time (Avg,Max), Work time(Avg, max), Idle Time(Avg,Max). Or which API can help me to retrieve...
    • Goga
    • Thread
    • details
    • Replies: 2
    • Forum: Other
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