dial

  1. NicholasBarnes

    How do I... Third party system creating a call from agent to customer?

    I have a customer whose CRM currently places calls to customers from agents - essentially their CRM (built in house) sends a message like "Make agent 123 call number 0123456789 and present caller ID 0987654321" to their PBX. The CRM does this by issuing a HTTP GET to their Asterisk system when...
  2. Solved IVR Call by Name - dial by first name

    We've had a number of customer requests for this over the years. Our solution for Windows-based PBX is to: a) use first names at the beginning of Last Name field for Users/Extensions (sometimes putting entire name in the Last Name field and leaving First Name blank, depending on how the...
  3. chance-wmt

    Allows you to call as the company number without 3CX app

    Excuse my voice, you can replace my voice prompts to your need. In-fact I urge you to. To change the PIN code, follow these pictures. Select the object "Main.flow" InitialValue requires quotations to set it as a string.
  4. native Windows-Client: dial after click on tel-Protocol

    Hi, I would like to know whether there is a possibility that the call can be set up immediately after clicking on a tel link. It would be time-saving if we didn't have to confirm with Enter. We also use a Cisco system. Here it was possible to set up the call immediately using the ciscotel...
  5. g.fiszt

    Change tone of outbound calls

    Hello people, I'm using the webclient and I have a situation. When I dial to another extension or an external number, I receive that "tu tu" sound over and over until the other person answers it. The problem is that here in Brazil, people are used to another frequency when dialing. It's more...
  6. DID's With FXO Gateway?

    We have a PBX setup with 8 analog linens going into an FXO gateway. We had recommended against this setup (we advised to get sip trunks), but they didn't listen. Either way i'm wondering if its possible, since we are using all 8 analog ports on the gateway, to setup a few extra DID's for some...
  7. Dial Out Conference Triggered by Speed Dial

    Hi All, I have a client that in an emergency situation would like to quickly press a BLF or dial a code which would then create a conference call that would call a certain number or pre-determined numbers, both internal and external. I know that within the 'Conference' settings you can allow...
  8. Oulook plugin dialing custom speed dial blf

    Hi, I have the latest versions of both 3CX and the Oulook plugin installed. When a BLF button on a Snom D785 is configured as a custom speed dial, the Outlook plugin will dial the speed dial number first and then the contact number. If no BLF custom speed dials are configured, then the correct...
  9. Wrong Number Dialed Using Windows Client

    I have a client who has one user that has an issue when dialing using the 3CX client. When she dials using a 3CX client phone book entry or a BLF button on the BLF panel, will randomly dials 803, which is an all page. It does this randomly on different address book entries. It may happen one...