different music on hold

  1. Music on hold - Different for language

    Hello, We're recently changed our custommer's configuration from ringing some Queus to some Ring Groups, for multiples reasons. But we just realised that since that, we can no longuer choose wich music on hold to play, and since we've got both french & english IVR and everything for this...

  2. Is there any way to set "hold" music per queue?

    Hi I know how to set hold music/message on a queue, while the caller is waiting for their call to be answered. However, how do I or can I set a hold message per queue for AFTER the call has been answered? For example:- Scenario 1: > Call comes in to QueueA > QueueA hold music and message...
  3. Serge_TRI

    Different music on hold

    Hello, Many customers are asking for the possibility of having different music on hold either for multi- entity or simply for multi-service. Do you have the possibility of creating an entity box with in order to dedicate a personalized music on hold to these extensions, groups or queues. Many...
    • Serge_TRI
    • Thread
    • different music on hold different music waiting
    • Replies: 4
    • Forum: Server
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom