direct routing

  1. JustinLippolis

    Use Direct Routing for ad-hoc calls in Teams

    Hi everyone, I am dealing with a very frustrating situation. Microsoft has been engaged but they haven't been much help with the issue. I will *try* to make this as brief as possible without leaving out important details! To save anyone that can maybe answer one question from reading through...
    • JustinLippolis
    • Thread
    • 499 603 error caller forbidden direct routing teams
    • Replies: 0
    • Forum: MS Teams

  2. MS Teams Direct Routing License Question

    From this link: https://www.3cx.com/docs/manual/microsoft-365-v18/ I see the following language: The second bullet point states: Requires Microsoft 365 E5 subscription plan or Microsoft Teams + Microsoft Phone System (add-on) for those teams users that wish to call or be called. If we want...

  3. MS Teams Outage 1/26/2024

    Given I'm considering suggesting to my organization to migrate from Mitel on prem to 3CX Direct Routing integration into MS Teams, could I get feedback from any current admins with 3CX integrated into MS Teams - what impact did you experience yesterday during the global MS Teams outage?
    • ipt_dude
    • Thread
    • direct routing ms teams outage
    • Replies: 5
    • Forum: MS Teams

  4. 3CX MS Teams Noob Question

    Hello 3CX Forum Peoples, My question is regarding 3CX integration with MS Teams (which I know little about) . My understanding is that it is "Direct Routing". So essentially, existing staff would continue to use MS Teams as they currently use it (chat, meetings) and if they choose to make a...
    • ipt_dude
    • Thread
    • direct routing teams integration
    • Replies: 6
    • Forum: MS Teams

  5. Cannot make calls via Teams to 3cx

    Hi, I hope I can detail clearly the steps I have taken but I think the essence of the issue is that I cannot generate a user script via 3CX for the Office integration. I get the following error: Office integration looks ok. Direct Routing looks ok My user account it says it is synched...
    • paulod
    • Thread
    • 3cx direct routing
    • Replies: 3
    • Forum: MS Teams

  6. 3CX with Teams integration

    Hello everyone. I am getting Teams integrated within 3CX. I already made an FQDN in the exact domain of the MS365 tenant. A record that points to the IP address of the PBX. I am now trying to get an SSL certificate from a Microsoft-approved vendor. The only thing that is bothering me, is that I...
    • stefkraaijeveld
    • Thread
    • 3cx direct routing help ssl cert ssl certificate stuck teams teams direct routing
    • Replies: 14
    • Forum: MS Teams

  7. Teams Dial plan problems

    Hi all, We have done our first 3CX to Teams integration and it has gone relatively well thanks to resources here, but, I've got one problem that I just can't seem to understand or diagnose where the fault is. Basically, (We are in the UK) if you take a mobile number of 078xxxxxxxx and dial it...
    • ezpc
    • Thread
    • dial plan direct routing teams direct routing
    • Replies: 8
    • Forum: MS Teams

  8. Solved Direct Routing MS Teams

    Hi, is there an oppurtunity to use direct routing if my phone numbers are with Microsoft? Meaning: Out: MS Teams -> outbound calls -> 3CX -> SIP Provider In: MS Teams Would love to speak to someone who has more exp on this. English x german should not be the issue. Greetings, Masi
    • iammagic15
    • Thread
    • direcot direct routing ms teams teams direct routing
    • Replies: 1
    • Forum: Office 365
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