divert calls

  1. Setting Caller-ID

    We have a SIP-trunk with the OPEN CLI feature enabled. Now, I'd like to forward an incoming call via this SIP-trunk and set as caller-ID the diverted call's caller-ID. How can I get the called-ID from the incoming call and set it as caller-ID for the outgoing forwarded call ?
    • Dominique_CH
    • Thread
    • caller id outbound divert calls
    • Replies: 6
    • Forum: Other

  2. Divert incoming ringing calls from call queue to an extension

    Hello, We have a "Hunt by Threes" call queue set up. Is it possible to divert a ringing call it to an extension without answering it? I think you have the option to force it to the no answer destination, but they are wanting to transfer to an ext or voicemail box of their choosing. There are...
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