Hi,
I am trying to troubleshoot a problem I can't even isolate between the phone, pbx, and sip vendor. I have opened a ticket with sip vendor about dropped calls. Though I think this has to do with the phones and/or 3cx pbx. I have 2 centers in different suburbs and using 3cx ent/ai for 8c...
Hi All,
I am working on setting up 3CX system in a cloud (azure) and currently having some issues with inbound calls. We are using flowroute as our sip provider. Outgoing calls work and audio comes both ways. However, the inbound call to DID gets dropped.
I pulled networking packets to see...
I'm having issues with calls dropping, seemingly at random, after just a couple minutes of call time. Call quality is good, the call just disconnects. I've been unable so far to isolate if any particular extensions are doing this.
In looking for possible reasons, I noticed that many of the...
Hi,
I'm having a problem where outgoing calls are being dropped after 15 min and i can't figure out why. I checked with both of my VOIP providers and they say that the issue is not on their side. Incoming calls do not seem to be affected. All of my extensions use the 3cx soft-phone client for...
Greetings,
I have a client that reports calls are dropping after 15 minutes. My first thought was ensure SIP ALG has been disabled in their Sonicwall. I have confirmed this has been done. Firewall checker passes and does not detect SIP ALG. Ports seem to be matching so I believe the Sonicwall...