dropping

  1. Outgoing Call drops when getting an Incoming call

    We are running the latest version of 3cx(June 22) and have 3 Fanvil 6u(all at FW.v 2.4.11) at our reception desk. Whenever one of the receptionists is making an outbound call and a call comes to the ring group, it drops the inbound call. The ring group is set to ring all. We have other Fanvil...
    • MarkSitzler
    • Thread
    • dropping incoming call outgoing calls
    • Replies: 5
    • Forum: Other
  2. Zelker

    Calls stuck/holding on Queue or Droping after a Transfer Issues

    Good Afternoon, guys. I need some help on my 3CX system at corp. Sometimes a random call, when answered and transfered to a queue, it's been dropping (like if i ended the call) or stuck on queue. No matters how i wait, the call still stuck on queue, 5 minutes, 10 minutes, 1 hour, and if i don't...
    • Zelker
    • Thread
    • 3cx dropping help issue local problem queue stuck system transfer
    • Replies: 12
    • Forum: Phone System / PBX
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