dynamics 365 crm

  1. Dynamics CRM screen pop

    We are using 3CX 16.0.9 and it is integrated with Dynamics CE (CRM). We have configured the integration to "Automatically open Contact URL when CRM Integration is Enabled." When an incoming call rings 3CX opens the Contact URL of the Dynamics app that is currently in use. For our users...
    • ckobayashi
    • Thread
    • dynamics 365 crm integration
    • Replies: 7
    • Forum: Other

  2. Dynamics 365 not logging calls but pop up works.

    We setup the Dynamics integration and only get the dyanmics contact form pop up to work. It doesn't log the call. Anyone have idea on how to troubleshoot? We created the extension field in the user entity and placed the field schema name in 3CX enable call extension field setting. What else...
    • Alldayrr
    • Thread
    • dynamic 365 dynamics 365 crm dynamics 365 integration
    • Replies: 1
    • Forum: Other

  3. D365 dynamics integrate

    Hi, I got some problems when I try to integrate D365 Dynamics CRM with 3CX. My 3cx license is PRO v16. I used this setup: 3cx console > setting > integrate > server-side > Microsoft Dynamics 365 template. I connected and data testing ok. Here are my cases: 1. When 3cx gets the calling...
    • Hoang.Phan
    • Thread
    • crm integration dynamics 365 crm
    • Replies: 13
    • Forum: Other

  4. Dynamics 365 - new contact is not created if the number is not defined.

    Hi, сolleagues. Our Client has Server Integration whith Dynamics 365. Product Professional Unlimited Version number 16.0.1581 Updates 03/27/2020 13:35:59 When an incoming call appears, the button "go to CRM" only if the contact is recorded. If this is an unknown number there is no button...

  5. Dynamics 365 Business Central

    Hi all, We have a customer who uses 3CX with their outlook and Dynamics 365 CRM Module. Now since we are implementing a new ERP system Dynamics 365 Business Central we will not use Dynamics 365 CRM anymore. Is there a solution build to connect with Dynamics 365 Business Central? Thank for...
    • Laurenz Doolaeghe
    • Thread
    • business central crm dynamics 365 business central dynamics 365 crm extension
    • Replies: 1
    • Forum: Other
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom