Sanity check... I restored from a very old backup 2 days ago. Doing so deleted some important messages. I have another more recent backup that I could use, but that backup was the reason for the restore. A former employee had whitelisted a single IP range that isn't in a range that anyone I know...
3CX Chat is a very useful instant messaging platform, especially as more and more integrations are added however it does fall down on chat functionality when compared with the major competitor - Teams (and WhatsApp) which makes it difficult to encourage users to switch to this as their primary...
Hello,
It is currently very difficult for a manager to see/modify the queues to which an extension is attached.
Would it be possible, as for the Direct Inbound Dialing (DID) part, to have a queue view to be able to check/modify/delete/add queues to a user?
Hi everyone,
I'm updating my PDF for the webclient, but there is a feature that I love, just disapear in V18.
The custom message for status edit. Fast & simple, was a good way to edit this, more since the "parameters" hidding in the 3 dots menu.
Is this possible to bring back ?
Thank you!
I'm a bit stuck on this one so figured I'd reach out to the community.
Ever since an upgrade from v15.5 to v16, one of our customers has been unable to see a particular extension in the management portal. The extension still appears in the "Phones" tab, however, when double-clicking to edit the...
Just rolled out a new system with more than 100+ hotdesking extensions...
And like allways you need to make a change because the customers wants someting diffrent, no problem for regular extension there, but for the hotdesking extensions you must manually edit every extension...
This is way to...
I want to edit the email templates to possibly remove the last section that says "Learn how to get more out of 3CX at www.3cx.com"
Does anyone know where to edit them?