extension dialling

  1. Prevent dialling of internal extensions at the IVR/digital receptionist

    Hi, We have a requirement to prevent the dialling of any 4 digit internal extension from an IVR menu. I'll explain further. The system is in a hotel, and callers to the hotel are being presented with the usual IVR options to choose from (1 for Reception, 2 for Restaurant, etc etc) which is...

  2. Show DID for internal users

    Some of our end customers want to see their DID assigned to the extensions in the webapp. With this I mean the DID assigned to a extension and that other internal extension can not only see the extension ID but also the outbound DID assigned to the extension.
    • Net4IT
    • Thread
    • did number extension dialling
    • Replies: 0
    • Forum: Web Client

  3. CFD not ringing as designed.

    I have a PBX that is using a CFD (Call Flow Designer) app for time-based conditional routing. What it is programmed to do is on Tuesdays, during the clients lunch break, all calls are to be routed to a "LunchBreak" IVR. This is supposed to occur between 2p and 3p each week and should affect the...

  4. Limiting Extension groups to specific IVRs

    Recent convert to 3CX was using PBXAct by Sangoma, Converted due to the all in one premise that it give's us and the ability to directly connect with our SIP provider for SMS and MMS I'm on Enterprise Annual with 8 concurrent calls Version 18.0 Update 2 Build 307 I am an owner of a small...
    • benlv
    • Thread
    • digital assistant extension dialling ivr user group
    • Replies: 3
    • Forum: Phone System / PBX

  5. Get ext based on spoken name

    I feel like this is possible but I can't quite figure it out. I imagine I need to connect to the internal 3cx database for this but I don't know how to do it. What I'm hoping to do is a "Dial by name" feature that DOES NOT involve pressing buttons. What I want to happen is a user calls a number...

  6. Option to disable direct extension dialling from selected digital receptionists.

    It would be nice to be able to disable extension dialling from selected digital receptionists. This would allow us to have a day digital receptionists where you can give callers the option to dial and extension but then for the night digital receptionists you can tick a box on the digital...
    • Phone systems NZ
    • Thread
    • block e digital receptionists extension dialling
    • Replies: 0
    • Forum: Server
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