factory reset

  1. Yealink 52H Handset Factory Reset

    Hi, Is there any way to factory reset a 52H handset? I've tried going to Settings - System Settings - Handset reset. I'm then asked if I want to reset handset to default, which I choose yes to, but the handset still stores settings of previous base. How do you remove all these settings from the...
  2. Fanvil i10S

    Hello, We have couple Fanvil i10 intercom phones provisioned with old 3CX startup webclient. We have established new 3CX Pro account now and we want to move these intercoms to the new account. We cannot access the Intercom web interface to do factory reset because we do not have the old...
  3. RadyAir

    Single phone Provisioned Twice - neither working

    I have a client using 3CX (AWS hosted) with all softphones, who decided to get one Yealink T46S for the owner to use. We provisioned easily but had to use manual provisioning - only one phone - it is using STUN/Direct. The next day the phone stopped working, "No Service" but it has a LAN IP...
  4. Can't factory reset T48S

    I have a Yealink T48S that I need to reset but can't. The OK button seems to work fine for other things but when I hold it down for a long time to get a factory reset the message to reset never comes up. Also, I don't know the client password to login with the browser. The firmware is...
  5. Solved Auto-provision Erases custom Phone speed dial and settings

    Hi all, We have set up a few phones using the auto-prov feature and we find that the custom speed dials and Function Keys are erased when the phone receives updated settings from 3CX. How can we prohibit this from occurring as it takes a lot of time to set up each users' custom buttons only...
  6. Solved GXP2100 keeps reprovisioning after being removed

    I've run into an issue with 3CX v15. I deleted a GXP2100 from a phone extension, Pressed OK, then launched the extension again and verified the phone is not populating. When I then try factory resetting the phone by going to Menu -> Config -> Factory Reset the phone will reset to factory...