fanvil i62

  1. Maintain Door Phone Config when 3CX Updates

    I have a Fanvil i62 door phone provisioned by 3CX and it works really well. The only issue is that whenever 3CX updates, like the recent update to V20 U6, the door phone automatically reprovisions, and I lose the speed dial for when someone pushes the single big button on it. The settings in...
    • Gavino
    • Thread
    • door phone fanvil fanvil i62 lost configuration reprovisioning
    • Replies: 3
    • Forum: Fanvil

  2. Video Call Issue with Fanvil i62 on 3CX Hosted Enterprise 16SC (V20) - Seeking Assistance

    Hello, I am experiencing a specific issue with our 3CX Hosted - 3CX Enterprise 16SC System (Version 20) in conjunction with a Fanvil i62 Video Door Phone. Despite successful audio communication, we are unable to receive video on the 3CX web client or PWA during a video call with the Fanvil i62...
    • tyler160h
    • Thread
    • fanvil i62 pwa video call
    • Replies: 7
    • Forum: Fanvil

  3. Solved Unable to provision Fanvil phones at all !

    Hi I'm installing a new 3CX system for a customer but I have an ennoying issue. The 3CX system is running in the lan in appropriate LAN IP class. I can provision 3CX android app on it without any problem and it keeps being connected with 3CX whatever I'm in LAN or from internet. My 3CX system...

  4. SBC not working when offline !

    Hi Here is configuration: 3CX up to date on a server on internet. SBC at customer site one V62 and one i62 connected at 3CX through the SBC. All is working fine when internet is up. If internet is going down i62 can't work anymore (it's supposed to call the V62). Isn't it SBC is supposed to...

  5. Solved Fanvil i62 and X6U-v2 video not working

    We have installed the i62 video intercom and an X6U-v2 handset on a site, the intercom works fine but can't get the video to transmit. The system is hosted on 3CX and both devices are configured using SIP STUN. Is this why the video is not transmitting? Does local LAN need to be used? Can't...
    • neximphil
    • Thread
    • fanvil i62 fanvil x6u video intercom
    • Replies: 6
    • Forum: Fanvil

  6. Fanvil X6U + Fanvil i62 Door Phone - Video issue

    Hi, I have recently installed a new 3CX system and I have an issue where the camera image from the Fanvil intercom is massively zoomed in on my Fanvil X6Us. According to the manufacturer, the door phone is equipped with a wide angle camera, so I'm almost sure that there is something wrong with...
    • Mike94
    • Thread
    • camera angle camera image fanvil i62 fanvil x6u
    • Replies: 1
    • Forum: Fanvil
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