fanvil x5u-v2

  1. Solved Fanvil X5U-V2 | BLF Dials Incorrect Extension Until Power Cycled.

    Hi All, Issue Description: I have a customer informing me that their phone dials the incorrect extension when the BLF keys are used. Power cycling the phone is the only way we've been able to solve the issue. User presses the BLF key for extension 001. The phone then dials extension 019. The...
  2. Fanvil X5U-V2 default password not working after firmware upadate

    Hello! I am new to 3CX and I have a few questions. In order of importance: 1) I have a couple of Fanvil X5U-V2. I was having difficulty getting them to register, so I decided to download the latest firmaware from Fanvil 2.12.16.17 and after the update it registered right away. However, I...
  3. Cannot call from deskphone to 3CX cell phone app

    We have a number of Fanvil X5U deskphones. When an internal user dials the extension of another internal user, and they pick up their deskphone, everything is fine. If they answer with the 3CX app on their cell phone, they cannot hear each other. This is a new installation, we have not had...
  4. AWS Hosted System and Fanvil SBC Provisioning

    Hi, Community. I'm using an AWS-hosted 3CX system which has been working great with the soft phones / apps. Now we're trying to put dedicated VoIP phones in place. I'm having nothing but challenges trying to provision a Fanvil V2 IP Phone (much less set it up as an SBC). I want to document...
  5. Fanvil X5U - Loosing programmed BLF keys

    Hi, I have two extensions using a Fanvil X5U, but they've lost their programmed BLF buttons twice recently. I have updated their firmware to the latest version 2.12.16.20 from 2.12.15.6 Has this happened to anyone? If yes, did you find a fix please?
  6. X5U-V2 Disable Screensaver via template

    Has anyone managed to disable the screensaver on these phones via the provisioning template? My user base does not like the screensaver (personally I don't either). Fanvil has an item in their XML config file for it. I have tried adding it to my custom template and it does not seem to push...
  7. SBC Router Phone SIP Reg error

    We have an interesting “issue”…new deployment, 3CX hosted, running the latest version (18.0 Update 6 (Build 908) about 35 Fanvil X5U-v2’s running in router mode. We physically installed and registered everything yesterday. Came in this morning to do training and almost all but 1 or 2 phones...