fanvil x6u

  1. SMS messaging on desk phone

    I have a client with several Fanvil X6U phones. SMS messages show up on the phone app, on the desktop app, but not on the desk phone. Is there a way to get SMS messages to show up on this phone?
  2. DTMF fields in version 2.0 fanvil X6U

    the DTMF fields disappeared in version 2.0 of the X6U phones, in version 1.0 the fields existed. How do I activate these fields? I need them to add call transfer codes. attached prints of version 1.0 and 2.0
  3. problem when returning fanvil version X6U (downgrade)

    Tenho a versão v2.0 (2.12.16.20), mas quero voltar para a versão V1.0 (2.4.12). Ao tentar retornar a versão, uma mensagem aparece no telefone: "Arquivo inválido!". Como posso reverter a versão?
  4. Solved Replace X5U with X6U

    I just replaced an X5U with an X6U. I went into the provision tab of the X5U and changed the MAC to the X6U, which worked as expected. How can I change the phone type to X6U without loosing all the phone settings?
  5. Phones auto provisioning

    Users have configured their phones' DSS buttons via the phone webpage, configuration keeps getting overwritten and wiped out every few days, I assume by 3CX. How can I stop 3CX from autoprovisioning and wiping out the programmed keys?
  6. Solved Fanvil i62 and X6U-v2 video not working

    We have installed the i62 video intercom and an X6U-v2 handset on a site, the intercom works fine but can't get the video to transmit. The system is hosted on 3CX and both devices are configured using SIP STUN. Is this why the video is not transmitting? Does local LAN need to be used? Can't...
  7. Fanvil X6U + Fanvil i62 Door Phone - Video issue

    Hi, I have recently installed a new 3CX system and I have an issue where the camera image from the Fanvil intercom is massively zoomed in on my Fanvil X6Us. According to the manufacturer, the door phone is equipped with a wide angle camera, so I'm almost sure that there is something wrong with...
  8. Solved Fanvil X6U BLF Error and 3CX LOGO missing

    AWS 3CX and local SBC, standard 3CX templates Version 18 6 I have several phones in the system 2 are X6U. I have 46 BLF positions set for the problem phone. Button 5 on the phone is blank, and all the other BLF buttons are shifted down 1. Also, nothing is showing after position 30. The other...
  9. Solved Fanvil phones not being upgraded

    I have several new Fanvil phones [X7 X6U X5U] being used on a hosted 3CX system. It says the phone firmware is out of date and will be automatically updated during the daily hour I have selected. It however is not being updated and the hosted system appears not to allow for a manual update.
  10. Solved Fanvil X6U Blank BLF Pages

    Hello, I'm wrapping up a new v18 installation of about 20 Fanvil X6U phones. I usually go with Yealink, but wanted to go with Fanvil because 3CX touts maximum compatibility. Unlike the Yealink devices, this installation was less than smooth. Some info for reference: Half the devices...