fidelio

  1. Upgrade from V18 to V20

    Hello, I need to upgrade from V18 to V20, at this moment I have integration with Fidelio on V18, I am interesting will integration kept automatically smoothly? or do I worry on something on 3CX side? Thank you in advance.

  2. 3CX V20 integration with opera fidelio wake-up call not working

    Hello, We have set up an integration with opera fidelio Hotel system on 3CX V20. The integration works properly for changing extensions names to the names and titles of guests. The only missing feature is the triggering of the wake-up call from the hotel system. A Digital receptionist was...
    • Khorny
    • Thread
    • fidelio fidelio pms integration hotel hotel services
    • Replies: 2
    • Forum: Other

  3. 3CX v20 integration with Fidelio Hotel Service

    Hello, I am trying to set up a connection for Fidelio Hotel Service under Admin -> Integrations -> Hotel Services. All the fields are just grayed-out and I have no options to modify settings or add a new connection. I am using 3CX v20 Professional 24 CC. Is this funcionality available on the...
    • Khorny
    • Thread
    • fidelio fidelio pms integration hotel services integration
    • Replies: 2
    • Forum: Other
  4. LabPadre

    HOTEL SERVICES - PHONEBOOK NOT UPDATING

    Howdy. PMS integration is active on our 3CX server. Our interface system is showing connection and Keep-Alive is active. I can manually make a change on an extension in the 3CX console, and the XML file does update but 3CX does not seem to be accepting updates to the phonebook.xml for new...
    • LabPadre
    • Thread
    • 3cx phone book fidelio on premise opera 5.0
    • Replies: 6
    • Forum: Other

  5. Hotel integration - multiple wake up calls for extension

    Posting here because I don't have sufficient privileges to post in the ideas section. Apologies. We are a property management systems provider for hospitality customers and one of our modules is hotel management. We are emulating the FIAS (Fidelio) interface and have implemented all of the...

  6. Wake-up call time problem 3CX with Fidelio (FIAS)

    Wake-up time problems with 3CX (time zone differences) 3CX uses UTC time. Fidelio gives data to 3CX by local PC time. After 3CX receives time from Fidelio, 3CX immediatly changes wake up time to UTC time. After it makes wake up call, 3CX sends back to Fidelio the log, in which the wake up time...
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