fortigate

  1. No Audio When Connected to VPN

    Hello, I suspect I am missing a firewall rule/policy, but haven't been able to figure which policy that might be. I've familiarized myself with https://www.3cx.com/docs/manual/firewall-router-configuration/ I have followed the FortiGate setup in...
  2. Solved One Way Audio on Queue Answer

    Hi, I have a strange issue and I'm just looking for pointers on where to start looking. If a caller dials an extension, everything is fine If a caller dials a queue and the SAME user answers, then the INCOMING audio is dead i.e. The caller can hear the user, but the user cannot hear the...
  3. Firewall check passes SIP ALG, fails 5060 and 9000 ports

    Hello everyone. I have these issues and I am unable to solve them so far I'm pretty new on this matter and surely is something simple. I have configured my firewall (FortiGate) as suggested by the guidelines and all the test passes except for the 3CX SIP Server while testing the port 5060, the...