generic sip trunk

  1. dkauffer

    Solved Diversion header missing in Forwarded calls.

    Hi everyone, We’ve encountered an issue where 3CX is not including the Diversion header when forwarding calls to an external number. Here's the setup: An extension has Call Forwarding active, configured to forward incoming calls to "My Mobile." The extension also has "Also ring my mobile"...
  2. Caller Number/Name Field Mapping in V20

    In v18 of 3CX there was a function to modify the SIP header of the invitation for incoming calls, but I am not finding this same function in V20. Is it still possible to make these changes? If so, where is it done?
  3. No Generic SIP trunk in V20 hosted by 3CX

    When I tested V20 a few months ago, there was an option for adding a Generic SIP trunk which was good news as we have worked with a SIP provider that is no longer supported by 3CX and we wish to continue to use them. I have now setup 2 hosted Business licenses for new clients but I am unable to...
  4. Anthony - Sedcom

    Solved DNS issues with SIP Trunks on Host 3cx System

    Hi I have a new client we are going to help manage and having some issues They are moving there SIP lines to my business I have had zero issues with my lines on any of my 3CX systems But this one This System is a 3CX hosted system (we dont use 3CX Hosted systems normally) I have completed...
  5. 3CX AWS Lightsail Connect to Generic SIP Trunking

    Greetings and salutations 3CX team et al from Jamaica, I am trying to connect my AWS Lightsail instance of 3CX [cloud] to my on-premise FTTB Authentication based SIP Line [on premise], what are the best ways to connect them? The SIP line is non-public facing, only accessible from a connected...
  6. amannick

    Generic Option not visible in SIP Trunk

    Hello Team Wish you very happy new year. I am trying to set up VoxBeam on 3CX Standard 16 SC. But I am not getting Generic option under sip trunk, Not sure if 3CX v18 Standard have generic option or not? Also if anyone knows how to set up VoxBeam on 3CX let me know.
  7. Caller ID showing different number (Twilio SIP Trunk)

    Bought an HK number and created an SIP Trunk in Twilio and integrated in 3cx. Now when we call HK number, it is showing as SG number. Will post screenshots for the configuration
  8. Solved Single SIP Trunk to multiple destination

    Hi Team, Good day greetings! I am a beginner in 3cx and forum. So please excuse me if there any mistake in the wordings. I configured a SIP trunk in 3cx (On-prem) with grand stream PBX. 2 trunk lines terminated in the grand stream and provide 2 IVR which is configured in 3cx. Unfortunately...
  9. Incoming call rejected, caller is unknown

    Hi Guys The problem is that i can make outbound calls but i cannot make inbound calls from public telephone network. The log is below (Verbose): 12/04/2019 11:12:10 AM - [CM503013]: Call(C:4): Incoming call rejected, caller is unknown; msg=Invite-IN Recv Req INVITE from 172.25.255.167:5060...
  10. Outbound Calls For Two Generic SIP Trunks From The Same Provider

    We have a client who has been provided with two SIP trunks from their VOIP provider. As there no supported VOIP providers in our country we have to use the Generic VOIP Provider option in 3CX. The provider uses IP based authentication as the trunks are brought directly to the client using a...