global holiday

  1. V20 Update 3 Global Holiday

    Afternoon everyone After banging our heads over the instructions we could find for the setting up of Holiday prompts with scripts, we kept finding it wasn't working. After seeing all the threads in the forums for the Global holidays thought I would share something we found that worked for the...

  2. v20 global holidays possible?

    The setup (only 1 department, department has the holiday configured): DID Head number => Master-Callflow => uses combination of a manual override functionality, office hours and custom hours to route calls to IVRs. There is one IVR for every use case the customer has. DID Head number +1 =>...

  3. v20 Departments and Holidays

    Getting ready for our v20 migration, could you please confirm I've got this right? Only 1 Dept per User is recommended Depts that share office hours must be configured individually (i.e. repeat setup of the exact same hours for every dept) Depts that share holidays must be configured...
  4. SteveITS

    Global Holiday not working on Jan. 1 again

    Similar to https://www.3cx.com/community/threads/global-holiday.78222/post-360164 again I find the global holiday is not working on Jan. 1, on multiple servers. The "fix" is to open the Jan. 1 holiday, click OK without changing anything, and then click OK on the Language & Office Hours Settings...

  5. Holidays management

    Hi, we just post as feature request. have button to export/import holidays date during the year in bulk, not just day by day encoding.

  6. Multiple Holidays

    Hello, We have some customers with remote locations in different countries. In those different countries are different holidays applicable. Even different sites in the same country, but with different holidays. The only solution now is deploy different PBX's and set the different holidays. It...

  7. Global Holiday Prompt - Inbound Level

    Hi Guys, Compliments of the season! I had a quick look around some of the ideas, and I do agree with partial Global Holidays. But the one thing that became obvious with our diversification over 2018, and managing such over the festive season, is that we cannot announce Global Holidays per...
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