grandstream 1625

  1. Grandstream deskphone voicemail support

    Hello Currently I need to create a ticket for Admin to assist me with the voicemail error problem on Deskphone Grandstream GXP-1625, however I no longer have information about the Mail account I previously registered with 3CX, so I will use my current 3CX account. that I have to create a...
  2. Programmable Keys not provisioning in Grandstream GXP 1625

    We have a 3CX in the main Office, and are provisioning 3 Grandstream GXP 1625 in one of our branches. The below image, is how I'm configuring the programmable keys on the phones: After every reboot, or provision, the programmable keys end up like this: On the phone: This is how I setup...
  3. Grandstream phone receiver can't hear me

    We have numerous Grandstream 1625/1628 phones on many servers 3CX hosted, Google Cloud hosted, Amazon Lighsail hosted. I have an issue with our Grandstream phones only on 3CX hosted. I can hear other side, but other side can't hear me. It's been working fine for years without issues. Looks like...
  4. Muzixs

    GXP1625 Provisioning Issue

    I recently got a 3CX hosted instance and it's working great. Got multiple GXP 2170's provisioned with the remote server and they work wonderfully. But I tried to provision several GXP 1625's as documented in the guides 3CX provides and I don't get the prompts to enter the ext. and VM pin. After...