Hello,
We've had several requests from customers, and I've also seen on community forums that it's been asked for.
The possibility of choose different music on hold per department.
We're looking forward to the new version!
Best regards,
Marc
We have a customer with 300 ext in 10 groups.
Group 1 - New car sales
Group 2 - Used car sales
Group 3 - Car Service
Group 4 - Spares
...
Group 10 - Customer Service
If reception transfers a call to the Queue for Group 1, the music on hold for Group 1 Queue plays. Music on hold is a marketing...