group music on hold

  1. V20 feature request - MOH per Departments

    Hello, We've had several requests from customers, and I've also seen on community forums that it's been asked for. The possibility of choose different music on hold per department. We're looking forward to the new version! Best regards, Marc
  2. Music on Hold per group

    We have a customer with 300 ext in 10 groups. Group 1 - New car sales Group 2 - Used car sales Group 3 - Car Service Group 4 - Spares ... Group 10 - Customer Service If reception transfers a call to the Queue for Group 1, the music on hold for Group 1 Queue plays. Music on hold is a marketing...