hotdesking broken

  1. adam.beckett

    Issues with hotdesking

    So, we have a client using 3CX Pro and they are having issues with a hotdesking phone (shocking I know) We have factory reset the phone and tried to re-add it in 3CX but are faced with the message "AIAgent: This Feature is unavailable on your current edition" I've checked and the license is...
  2. "Enable Hotdesking" greyed out

    Hello all, Recently noticed that the "Enable hotdesking" checkbox in the user options is greyed out for all of users. I am trying to add a new user and cannot enable hotdesking. It is even greyed out for users who previously had it enabled. Any ideas on what this could be? Just as reference...
  3. Hotdesking phones not allowing sign in

    Hello, I've got a location that has quite a few Yealink T27G's that are having problems that we think might be provisioning related. All of the phones get no service and have a "Default password error". Changing the password gets rid of the password error, but it still gets no service. We've...
  4. Version 20.0 Update 3 Hot Desking

    We recently upgraded our 3CX system from V18 to Version 20.0 U3 remotely. Post-upgrade, we tested all functionality successfully, except for Hotdesking. When testing Hotdesking onsite, users encountered an "Access Denied" message when dialing the feature access code to log in. Despite attempts...
  5. Hotdesking not working after upgrade

    Hi Upgraded to 7A today after discovering that the previous stable version I upgraded to a week ago apparently crashed the login function for hotdesking and with it the provisioning when logging in. When dialing *77*xxxx* it doesnt ask for PIN code and more and people can call without beeing...