Hello all,
Recently noticed that the "Enable hotdesking" checkbox in the user options is greyed out for all of users. I am trying to add a new user and cannot enable hotdesking. It is even greyed out for users who previously had it enabled.
Any ideas on what this could be? Just as reference...
Hello, I've got a location that has quite a few Yealink T27G's that are having problems that we think might be provisioning related. All of the phones get no service and have a "Default password error". Changing the password gets rid of the password error, but it still gets no service.
We've...
Has anyone figured out how to apply physical phones to emergency dialing with Hotdesking?
My client has many locations with employees that 'float' location to location. If I setup 911 per user the associated DID no matter in the user CID or overridden in the settings will never properly match...
911
911 groups
911 hotdesking routing by location
911 location
911 using hotdesking
e911
emergency calling
emergency calling with many locations
hotdesking
v20 hotdesking 911
Hello everyone,
Our system is version 20.0 Update 2 (Build 715). We use hotdesking with Snom D785, Fanvil X5U, and Fanvil X3UPro.
Hotdesking on Snom D785 and Fanvil X5U works perfectly. The phone's extension changes right after the user logs in.
Fanvil X3UPro does not work correctly. After the...
I upgraded an On-Prem Windows system to V20 Friday morning. The issue that I am having is that Hotdesking seems to have a issue. The reps are logging into the phone and the console is showing the phone logged in by the rep, however the phones are getting stuck showing HDXXXXX. I have tried to...
Hi Everyone,
Im about to dive into reading about how to set up 3 Snom M900 stations for our new office, but just want to ask 1 quick qestion.
Is hotdesking possible on for a handset(s) on the M900 ?
eg. can the handset(s) be used as outlined on the guide https://www.3cx.com/docs/hot-desking/...
How can I select a custom template for a hotdesking phone? (System is in the cloud)
I can create a custom template and add it to a phone, but not to a hotdesking phone.
I know you can setup T54W to be SBC as long as it has the right firmware.
however, I don't know if it's possible to have the phone setup as SBC and hotdesking phone.
Since you need to setup the T54W to be SBC through the webclient and there is no setting in webclient for hot desking.
In...
Hi,
Has anyone tried to configure a hotdesk phone behind a supported Yealink T5 Series Router phone?
I have a Yealink T53 configured as a router phone but I cannot seem to configure a hotdesk phone to be behind a router phone (the option to select a router phone is not in the drop-down list...
Hi
We have a ~200 extension v18 Windows system hosted in Azure with Yealink IP Phones in the offices connected via ipsec/site to site VPNs. Currently phones are provisioned using option 66 in Local LAN mode, with a local DNS zone and A record to send the 3cx FQDN traffic up the VPN to the...
When I had to temporary delete my phones from HotDesking in order to test them on different PBX and then I tried to add them again, I gon an error "Object reference not set to an instance of an object" right after I selected model and MAC address. Befor they all were working like a charm. I've...
We have 2 receptions, reception and reception B, each reception has 4 phones in their areas.
The receptionists are not stationary, they hotdesk as they move around reception A and B on a daily basis, I have a user who want to call all phones at reception A.
I want to setup a ring group...
Hi there,
We've been using 3CX Pro cloud for a few months and everything is going fine so far.
I recently tried to use the hotdesking functionality, but I cannot make it to work with my Yealink T58 and T41s.
The setup is the following: 3CX Pro hosted, 2 RPi in a cluster acting as the SBC. All...
Hi,
trying to setup a Yealink CP920 as a hotdesking phone. But CP920 is not listed in the hotdesking module. Do I miss something? I want to place the CP920 in the conference room, and colleague, who is occupying the conference room, can login using their 3CX account, if they want to use the...
Attempting to set up our first phone(s) for hotdesking:
I have three phones I am testing with: Yealink T23G, Snom D315, and Snom D715.
All three phones have provisioned successfully and each shows their appropriate HD0000X extension.
All three phones have been adopted using the Assign Ext...
Hello,
we noticed that 3CX doesn't currently offers the option of deleting both the call list and the company phonebook when logging off from a hotdesking telephone (with none of all the manufacturer of desk telephones). This is an absolute knockout criterion for many of our customers when it...
Hi there,
We're currently rolling out 3CX to our call centre of 45 staff. These staff have historically hot-desked and sat wherever they wish when they start their shift. With the existing IP phone system there is a simple quick-connect cable for them to use their personal cabled headset and...
I am running a cloud deployment of 3cx with a local SBC. Following the instructions here: https://www.3cx.com/sip-phones/yealink-t20p-t22p-t26p-t28p/
I am able to provision a specific extension, but only by entering the extension # and password on the phone.
When trying to provision for...