hours

  1. Tony Cave

    Override Office Hours in Windows Softphone App/iOS App etc

    As we can no longer use the dial codes without adding the Call flows, it would be really helpful if the 'Override Office Hours' option was enabled in the Windows Softphone as well as the iOS and Android Apps.. This would make the overide system incredibly flexible and arguably it would be a...
    • Tony Cave
    • Thread
    • hours ios override softphone windows
    • Replies: 0
    • Forum: Web Client

  2. V20 - IVR & Department Issue (Rerouting logic)

    Good day 3CX team, We have encountered a bug on V20 U3 B806. As per the example image: Incoming calls are routed to the Main IVR (IVR 01). The main IVR is set to the Office Hours department, which follows the IVR options during those hours. In this case, the Main IVR has options 1,2 & 3...
  3. MRouton

    Office, Group and User Office Hour Schedules

    With the addition of the office hours setting for individual groups, what is the precedence for the Default system office hours vs Group office hours vs User office hours?
  4. MidiTélécom

    Replicate hours set for the others days (Office hours)

    Hi, I was talking with another reseller (@aws2p) that when we are setting Office hours, we need to set it one by one and most often of the times, it will look like this : Same hours for monday to friday. So we come up to idea that a "copy" button will be nice. We set hours for monday, then...
    • MidiTélécom
    • Thread
    • holiday holidays hours inbound office hours set
    • Replies: 0
    • Forum: Server
  5. MidiTélécom

    Add the date/hours when the IP was blacklisted

    Hi, Very simple add to know when the IP was blacklisted. Could be useful to find the last IP blacklist with this data. Thank you.
    • MidiTélécom
    • Thread
    • blacklist data date hours ip address
    • Replies: 0
    • Forum: Server

  6. Automatically resume default office hours - 3CX v.16

    Hello, I had found another post which touched on this (https://www.3cx.com/community/threads/force-3cx-phone-system-to-in-or-out-of-office-now-auto-schedule-is-not-working.70520/) but it was closed. This has to do with changing the setting for office hours: in, out, default. Sometimes a user...

  7. Office Hours not working - all obvious checked...

    Hi all... I'm having a problem with our 3CX installation. I recently installed a new copy on Windows Server 2016 - configured and rolled out to clients and works brill. However, the office hours aren't being applied. I have tried config at global level, trunk level, and manually forcing in and...
  8. Wallace R DeWitt

    IVR Depending on Time of Day

    I have a situation of a business with different hours for Different departments. Dept1 - 08:00-18:00 Dept2 - 08:00-16:00 Dept3 - 08:00-17:00 Right now I just have the IVR setup for business hours and after hours (08:00-18:00) and after hours. Is it possible to have the IVR change for the...

  9. Office hours not respected

    Hi. I'm trying to configure office hours but it doesn't seem to work. I'm trying both on a Google Cloud instance and on an on-premise local install. I'm using the default work hours, from 9 to 18, with 1h break from 13 to 14, but when I call the main (and only) trunk at 14:10 the responder...
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