hubspot integration call journaling

  1. 3cx call journaling to hubspot

    i have made 2 new integrations from my 2 3CX servers to Hubspot. i have used the XML file from this thread https://www.3cx.com/community/threads/hubspot-crm-integration-scope-issue-nov-21-update.84336/ the only thing i added into that XML file was the "oauth" in the required paramenters...
  2. Hubspot not showing all calls

    Hi there, We have had the 3CX HubSpot integration running well for a few months and within the last few days not all calls are getting logged in HubSpot. I have tried rebuilding the app in the developer account, redoing the server side reconfiguration, restarting the 3cx computer and still the...
  3. Wrap up codes sync

    Hi Team, Does your integration with hubSpot support syncing Wrap up codes? Reading through the integration documentation and the properties synced during call journalling, I see only only "Call type" can be used as variable. I don't see a potential variable that can store information about...
  4. 3CX integration not journaling or creating contacts

    Hi, We have followed the steps outlined here: https://www.3cx.com/docs/hubspot-pbx-crm-integration/ and we are able to "test" the integration and look up contact information from HubSpot however we aren't seeing calls get journaled against known contacts in HubSpot nor are we seeing new contacts...
  5. 3CX logged calls in HubSpot: How to assign them to an agent?

    Hi all We use 3CX with HubSpot as CRM. 3CX automatically logs all Calls in the HS Activitiy Feed. Current Problem: All those 3CX Calls are shown in the HubSpot-Dashboard as Unassigned. See dashboard-screenshot: On the next screenshot (Activity Feed) you see a call log that was logged...
  6. Discussion on Best CRM for 3CX with Searchable Custom Fields for low budget companies

    Hi team, we are in the process of integrating our 1st CRM with 3CX. We began with HubSpot, fully configured it, we got their "Starter" plan, everything seemed to work great until we went live and realized that we were not able to Search Custom created fields, and 3CX was not able to pull up...
  7. 3CX with Hubspot Integration - Log Calls from Agent Extension to Hubspot users

    Hi, We have sucessfully installed the Hubspot CRM Integration - Server-side and would like to log calls from the respective Agents extension to the correspondent user in Hubspot. Would this be possible? Right now all calls are logged as unassigned / see image below: From Hubspot support...