inbound rules cid

  1. Heath

    Caller ID Rule Incoming

    Need some assistance here, all other Blogs that I was able to find was based on the old Management Portal. I'm trying to setup a Caller ID incoming rule to a particular Department that if the caller calls in it will ring on particular extensions within that department.... And then If neither...
    • Heath
    • Thread
    • caller id caller id; inbound cid cid rules inbound caller id inbound rules cid
    • Replies: 3
    • Forum: Phone System / PBX
  2. complit

    Process DID Rules before CID Rules to "filter" international calls

    Hi all Brand new Version 20.0 Update 5 installation. (Enterprise 32 SC) Azure Hosted. Scenario: 124 Users, 3 SIP Trunk providers. Multi-language installation (English, German, Spanish and Danish). Problem: I want all calls to the main number to be filtered down to 4 different IVR (one for...
  3. JustBoyke

    Question about V20 function

    Hi, Maybe I overlooked it or did not understand something right, but in V18 there was a possibility to route calls from a specific number. We used this a lot for specific callers that have a dedicated support agent so they don't need to wait in queue's. We are testing V20 on our testing...

  4. Routing Incoming Calls Based on CID, multiple DID's

    I have reviewed this webpage https://www.3cx.com/docs/manual/inbound-did-call-routing/#:~:text=DID%20inbound%20rule.-,Caller%20ID%20(CID)%20Inbound%20Rules,link%20to%20this%20CID%20rule. although I have a few specific questions. We have 5 DID numbers. If I create a CID inbound rule, will...

  5. CID Rule allow inbound after- hours

    I have a CID rule that I would like to ignore office hours i have set in the global setting. I thought that having the "destination for calls outside office hours" set to a ring group- rather than a voicemail would enable this but it doesn't seem to be working. I could enable "Set up specific...
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