We are trying to get SMS setup using voxtelesys. Outbound is working but inbound is not. Voxtelesys is saying the issue is the root CA cert. When checking our cert on geocerts.com/ssl-checker we get a error message about the root CA cert.
We use a custom FQDN and purchased a basic sectigo SSL...
Hello -
After we upgraded form v18 to v20 we've not been receiving inbound sms messages; we had no issues with receiving texts on v18. We can still send outbound sms messages, but nothing is coming back. I've gone over the following forum posts on the issue to review their instructions with no...
we are using Twilio mobile number. we are able to successfully make and receive calls.
we can also successfully send and receive SMS's. However, for some strange reasons we won't receive sms's when we want to setup whatsapp for business.\
not sure but could it be something to do with Twilio...
Hello, I have seen several posts about others having similar issues but not sure I have found a post with a resolution. We have a customer that:
1. Primary Trunk for Inbound Calls Also Setup with SMS.
2. SMS are routed to same call queue that the phone calls are routed.
3. The system has...