incomming call failure

  1. Solved All incoming calls are going straight to voicemail with missed call

    Hi, I’m getting notifications, but all incoming calls are going straight to voicemail. Please help me. Outgoing calls and texts are working fine. The issue is only with incoming calls: I get a missed call notification, and the calls go directly to voicemail. I checked with the Flowroute team...
  2. Solved V20 Incoming calls goes to busy tone after enabling Holiday Script prompt

    Hi 3CX Team, I would like to seek your amazing brains on this matter. Recently, 3CX v20 have released the Call Scripts integration. In preparation for the upcoming Christmas break, we tried enabling it on two of our self-hosted clients, however, it made their incoming calls fail. We tested the...
  3. Unable to get inbound calls - Call could not be established, Contact Administrator

    Hi I have started using 3CX with Voip.ms as SIP provider. I can do outbound calls to US and Canada but cannot get inbound calls. When someone call my DID, it gives a short 2-3 sec call on my 3CX app and web browser and then it gets disconnected with the error message "The call could not be...
  4. sylsau

    Solved Connection for pickup failed

    we have a small system 3CX Version 18.0 Update 8 (Build 939) incoming calls are handled by a call queue. Users are Synced with MS365 + Teams. We have 4 Queue members with ring all settings. When incoming call one user has every second a failure, see screenshot. The Call notification flashing...