ip blocked

  1. IP Address Blacklisted

    https://1688.3cx.cloud/ Kadampa Meditation Centre Our WAN IP address for our ISP has been blacklisted. I can't seem to get to /office/advanced/blacklist-ip in order to remove the entry. I need 213.48.239.112 to be whitelisted. For context, we plugged in 3 VoIP phones last night. A volunteer...
  2. I accidentally blacklisted my IP - Free Tier

    I’m currently evaluating the free tier before jumping full on into 3cx Enterprise. Yesterday, I messed up by trying to set up a non SBC deskphone which resulted in my IP being blocked. Whilst I can access the management console using a VPN, there is no way in the console to unblock my IP. How...
  3. Solved Can't connect when failover IP is active

    Hi, 18.0 (Build 939), Microsoft Azure, Local SBC I have 2 service providers, Comcast (Main) and RCN (failover). When the main fails then the system (Unifi UDM-PRO) switches to RCN. 3CX can not connect when on RCN, all the phones flash showing they are disconnected until COMCAST is restored. I...
  4. Access Denied - Your request has been blocked - trying to download Hotfixes

    Hello 3CX, You seem to have blocked the ip address of my 3CX server. I can't download any hotfixes and my server shows an error event every two hours: Request to https://downloads-global.3cx.com/downloads/v180/hotfixes/hotfixes.xml has failed with message $Server returned 'Forbidden' when...
  5. Blacklisting User Repeatedly

    I have a user that keeps having their PC's IP blacklisted. It happens at least once a week. I have tried uninstalling the application, wiping all files out, and reinstalling. I have also tried reprovisioning their softphone. The user can't have a static IP so I need to figure out what is causing...
  6. IP Blocked..

    I have recently started using this service and am happy with how it has turned out so far. However, when looking into some settings I was looking at why there was no display picture showing for the agent within the chatbox. I think I found the setting within the WebClient (option to upload a...