Feel like I'm missing something obvious, but I can't seem to figure it out....
We have a CRM connection in our 3CX. If a call comes in the name will show on 3CX apps. My problem is that when the link was first setup if a caller called a call flow (fairly simple one - play a couple of messages...
My IP Phones are in a different VLAN. my phones not ringing often (extension to extension). then i have to restart the phones or i need to make an outgoing to another extension then it will work for incoming calls. then it repeats 10-15 minuts.
Activity Logs:
01/09/2024 12:54:05 PM -...
Greetings, Everyone.
I have implemented a 3CX Free instance for a small nonprofit with basic needs, and it's working well for them. I am considering 3CX SMB for another nonprofit, but I have a few questions about the available options when provisioning desk phones.
I noticed in 3CX Free that...
I have a hosted 3cx pro that is running. The expansion module configuration keeps wiping out every few week and then I have to login to every single phone and upload the config file. can someone help me as to what might be going on?
Hi,
I have a question regarding ringtones,
I have changed the ringtones on the phones, and it works on internal calls.
Would I have to configure this through the management console, and if so would i have to reprovision the phones again for the changes to take affect?
Ideally i dont want to...
Hi guys
we will implement 3cx system with a fanvil ,snom and yelink Ip Phones and i have a question related to IP Phone dhcp , the ip phones will be connected through L3/2 cisco switches ..
should i use IP Option 132 or 66 or 150 " Like cisco " in the DHCP pool configuration in the cisco core...
My friend have 3cx standard working good with 100 IP Phones auto provisioned but he bought a pro edition with another account (new license) , he need to install 3cx with the same FQDN in a new machine (local) .
so he must
1.unlink FQDN from the first one and backup without license and FQDN...
Hello,
I could not see it in forums and guides. Can 3cx be used on ip phones in different networks? So can I call my friend's ip phone from my home ip phone? Does 3CX have such a configuration? Thank you very much for your answers. I wish you a healthy and happy day :)
I have custom rings that my customer wants set. When I attempt to set it on the phone via the web UI, it can set, but cannot reflect the option in 3cx. Thus causing the ringtone being erased every time the phones reboot. Is there a way to set this in 3cx that is not clear?
Help would be greatly...
Hello 3cx team,
As per the following link, Polycom IP Phones support is marked as "Legacy", i.e. limited feature set and support.
https://www.3cx.com/sip-phones/
We may be considering purchasing some more Polycoms VVX 601.
Are they about to be out of support?
In such case, we might need to...