johns_3cx

  1. v20 - IVR Transfers Immediately Diverting to Extension 2010 (Reason: 'not_registered')

    Hello, I am seeking assistance with a persistent routing issue in 3CX v20 where calls handled by a "Dial by Extension" IVR are immediately diverted to the voicemail of Extension 2010, regardless of the extension dialed. Environment: Version: 3CX v20 (Latest Build) Setup: Inbound Call...
  2. Unable to Reset the 3CX system owner password on Version 20

    Hello, I am unable to log in to the 3CX admin console for a 3CX system running Version 20, installed on a Windows 10 machine. Whenever I attempt to log in, I receive an "Invalid Credentials" error. To resolve this, I tried using the "Forgot Password" option and entered the system owner email...
  3. procedure to Bulk Import call costs to 3cx

    Team, I have rate sheet from our carrier with 81000 destination rates with Prefix need to upload these rates to 3cx call costs I am not able to find option bulk update Could someone provide the steps for the bulk update I searched 3cx forum no information available on this 3cx call cost rate...