license count

  1. Query Regarding SC 16 License Extension Limit

    Hi, I have a quick question regarding a 16 SC licence with an 80-extension limit. We're getting close to the 80-extension threshold. Of the 61 extensions currently assigned, 15 are virtual extensions used for call forwarding within the IVR. Can you confirm whether these 15 virtual extensions...

  2. Lowering SC License

    Hello All, I've searched around but could not find the answer. The client has reduced the headcount, and we need to lower the SC count slightly at the next renewal. I don't see a way to do so in the partner portal. Please advise.

  3. Slave/Master PBX's how does inbound/outbound work with licensing?

    If i have inbound/outbound calling coming thru the Master PBX (Hub/spoke setup) WIll that count as an ongoing call on the master PBX against the license?
  4. kinetix

    Concurrent Call Counter

    Would be great to have a quick way to see a historical view of the peak concurrent calls used over a period of time. We have more and more clients coming up for renewal that ask this question. It is something we can pull together for them by reviewing Bin Logs, but it sure would be helpful to...
    • kinetix
    • Thread
    • call call counter concurrent counter license license count simultaneous simultaneous calls
    • Replies: 0
    • Forum: Server
  5. kinetix

    "Active Calls" to include "Ring Group" activity

    It would be great to see more detail in "Active Calls". While viewing active calls, if a call is inbound to a Ring Group, only the FIRST Ring Group Member shows on the Active Call List. In reality, there are Active Calls for every Ring Group participant. Several versions back, this was part...
    • kinetix
    • Thread
    • active active calls calls dashboard inbound inbound call license count ring group simultaneous calls
    • Replies: 0
    • Forum: Server
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