lookup

  1. SuiteCRM Integration | Lookup By number and call journaling not working suddenly

    Hello, Under the CRM Integration, we have Database MySQL configured to lookup by number and also to do call journaling. It was working smooth for 2-3 weeks and again suddenly it stopped working. When I do TEST, I am getting the below error. We did not change any settings on 3CX as well as on...
  2. Contact lookup wouldn't repeat if 10 minutes not passes

    I have my own integration template, that is configured to make contact lookup always (not "when contact is not found"). I've found out that if the same number calls more frequently, than once a 10 min - the lookup doesn't starts. The best solution for me is to start lookup even if contact calls...
  3. Forbidden Calls

    Our system has been working fine for years but suddenly we have a very strange issue where for periods throughout the day all outgoing call attempts received the error: Call or Registration to <external no.>@(Ln.10001@Gamma) has failed. <Gamma IP> replied: 403 Forbidden-Source Endpoint Lookup...