manager queues

  1. Queue manager can't login agents in the queue

    I have an manager of the helpdesk queue and multiple people logged in and part of the queue. They are logged in to every global queue but chose to log out of the helpdesk queue. t himself Why can't my manager log them back in/out in the queue. He can only log in/out himseslf. Also if a user...
  2. Escobar Lopes

    Give permition to manager queues that can include and remove operators of the your queues

    It is very interesting that the queue managers were able to manage the queues when related in this queue as manager. In the case the authorization will be in the extension, in rights, in field "Allow access to 3CX Management Console" to add option "Can manage queues". This option give liberty to...
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