Hi all,
I'm trying to reduce the no of extentions on my installation given the enforced (new/old) rules (https://www.3cx.com/blog/news/max-extension-policy/).
I currently have 16 extentions and 4 sim calls.
2 of those extentions are used during out-of-office times to forward calls with the...
Hi All,
I need your assistance and guidance in understanding the number of sim calls for a 3CX setup. We have a requirement of setting up 100 call center agents plus 150 internal users and the call center will be working 24/7 with at least 100 active call center agents at all times. Requirement...
Example...
If you have a 16SC License and all licenses are used and there is a call to 911, that caller also receives a message saying there are no available licenses.
It is crucial for a 911 call to be handled appropriately.
Suggest allowing 911 calls regardless of license size.