mcu

  1. D Bedford

    Issues this morning? MCU Connection Failed (0x0020)

    Hi, This morning I had a couple of users report issues with their video calls disconnecting, and video quality being poor. Upon investigation myself I could not even create an ad-hoc conference, nor could I join one already created. I kept seeing the error 'MCU Connection Failed'. This was...

  2. Allowing PBX to Connect to the MCU via Firewall Whitelist

    On the firewall for the PBX we are whitelisting what destinations are accessible, and I'm having a difficult time with the MCU functionality. I found this post https://www.3cx.com/community/threads/ports-required-to-connect-mcu-webmeeting.73303/ and have whitelisted the domains that it...

  3. Solved Conference Settings: MCU server

    Hello, a few weeks ago we could set up the preferred MCU server in our servers, in "Conferencing Settings", but now this option has disappeared and there is only one option: "Cloud" Is there now any option to choose the mcu server we want to use? or to choose the mcu-zone? our customers need...

  4. Webmeeting empty MCU

    Hello, I can't select a MCU server. The list doesn't show any server available. I verify my port, and they are correctly opened. I previously had a free licence, and I had no problem to do a webmeeting. If someone has an idea. Thanks
  5. Levi Koenig

    Change The Timeout For Web Meetings?

    We have a few remote offices with an interview room in them.The idea is to create an account for each interview room and then use the personal web URL for our staff to click on to automatically connect to that interview room via 3CX video meeting. For this to work as seamlessly as I want it to...

  6. Web Meeting lag after about 10 minutes

    No matter which Webmeeting MCU we use, I see a consistent lag that generates after about 10 minutes of use and then eventually freezes. What can this be related to? We host our 3CX internally as a guest VM on an ESXi host.
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