menu options

  1. Digital Receptionist Add # to Menu options

    Is there anyway to add pound (#) to the list of options for the digital receptionist? Currently I only see 0-9 as options, my client wants to use their current recording from their previous VoIP system in which the person says "For the general mailbox press pound".
  2. Digital Receptionist Prompt

    Hi, We have a digital receptionist set up for our business and after hours calls. After you listen to the initial prompt and click on one of the menu items - it comes up with a recording before the call is transferred saying "please hold while your call is transferred". I'm wanting to get rid...