messaging

  1. No POST request being sent to API endpoint

    Hi there, I'm trying to develop an integration with the SMS API. I have a 3CX Pro Trial set up, so I can add a generic Trunk Provider, and I can enable SMS. I have connected the system to my VoIP trunk, and calls in and out are working. I created a DID and assigned it to a user: I enabled...
  2. 3CX webhook returning Code 500 - Internal Error when receiving SMS from Telnyx

    Hi there, 3CX version: 18.0 Update 4 (Build 955) We've been having an issue with out 3CX PBX since a few weeks when receiving SMS from external numbers, using Telnyx trunks. Outbound SMS using the same Telnyx trunk/number works fine, but anything inbound fails. Below are the payload and the...
  3. Missing Main Menu Item - Messaging

    Hi I am trying to get to live chat and have the latest version - Version Number 18.0 (Build 965) I am the admin and am confounded why I can not find the Messaging menu. I did a migration to a new server from a backup. It was there before migration and after migration not there...
  4. kinetix

    SMS Filter / Block

    With the SMS Integration in V18 now, would be good to see a way to BLOCK/FILTER/ROUTE SMS Inbound - this would allow us to divert any confirmed SPAM Messages and or SPAMMING Numbers.
  5. Two SMS ideas

    1) Auto-append the "+1" on outgoing texts, if applicable 2) Allow incoming texts to be routed to all agents in a queue, then once an agent claims the text, continue the thread logic as currently handled
  6. Just enabled SMS messaging

    I just enabled SMS messaging via Telnyx & 3CX and it works well. Some suggestions (and I'll cross-post in feature requests too): 1) Auto-append the "+1" on outgoing texts, if applicable 2) Allow incoming texts to be routed to all agents in a queue, then once an agent claims the text, continue...
  7. Solved Message Encryption

    Hi All, I was wondering if someone may be able to shed some light on the encryption used for messaging in 3CX. I have searched the forum and found a lot of information for SRTP and encrypted calls but nothing for the messaging function. I found this KB article...
  8. StevenMDR

    Solved Messaging is broken on our machine

    We are running 3CX V16 U8 on a KVM with QEMU using Sea bios. We've been running stable for months, but now Everything except the Messaging section in the management console is working. When I click on the Messaging section of 3CX-MC the web-socket connection to "/notifications" stalls for about...
  9. 3cx SMS via Flowroute

    Hello I have been working on sms integration with 3cx from Flowroute. I have followed the setup and incoming texts to my numbers work and I can see the sms in 3cx apps. When I attempt to reply I keep getting 401: Authentication failed. I even purchased a new number to test and the same results...
  10. Jeff Dodge

    SMS Fails with: Too Many Requests Error

    I have a client using Telnyx to send SMS's to the 3CX system and all of a sudden messaging.3cx.com has stopped allowing our texts to go through and giving me a response of "Too Many Requests". Everything was working fine. They do receive quite a few text messages but not enough to get...
  11. Flowroute Messaging

    I'm testing the new Beta Messaging feature with Flowroute. I receive the following error when I run the "TEST": The communication with the PBX timed out. Please check the connectivity status of the PBX, verify that all necessary ports are open and that the firewall check is successful. What...