missed call notification

  1. Suddenly got several reports of OLD missed call notifications showing up this past weekend

    We just had several users on the same 3CX system report getting missed call notification emails for calls that happened back in August and September. Can anyone tell me why this might be happening?
  2. Email is not sent on missed queue call

    Good Afternoon Colleagues I hope you are doing well . I have 3CX License Pro - 4 Concurrent Calls . I working on version 20 Update 2 . I have created call queue . I choose the option "Notify when a queue call is lost" . under notify these user , I choose the system owner. When there is a...
  3. V20 Missed Call Notification Title

    I just upgraded my system from v18 to v20 and I am running into the following issue. Currently all calls coming in from DID-"MC_Main" are routed to an IVR then to different Ring Groups. If the call is not answered by anyone in the ring group, it is routed to a dummy user for each ring group...