missed calls

  1. Clickable phone number in missed calls mail?

    Hi, I have just set up Startup Free with a SIP trunk. When I get an e-mail about a missed call - is there any way I could set it so the phone number in the mail will be formatted as a tel: link? That would make it much easier to open it with my preferred phone app for outgoing calls (which is a...
    • MR123
    • Thread
    • email notification customization missed calls voicemail
    • Replies: 4
    • Forum: SMB

  2. 3CX Call Queues

    Hello, we´ve been using 3CX selfhosted on google cloud for several years now. 18.0 Update 5 (Build 418)Version, PBX Status "all green" We only use Android/iPhone-App based clients and call queues for sales and support teams. However the system has become ever more unreliable each year - to the...
    • Stefan_TC2
    • Thread
    • app not ringing call queue incoming calls not ringing missed calls
    • Replies: 5
    • Forum: Android

  3. Graph incoming Calls outside office hours(time range graph)

    Dear sir madam . I wish everything is well . I run 3cx enterprise . Incoming calls are routed directly from sipTrunk to a callFlowApp which based on time routes calls on digitalRecepsionist1(8.30am-5.30pm) , digitalRecepsionist2 (5.31pm-10.59pm) or if time is 11.00pm to 8.30am it drops the call...

  4. Solved No missed calls when using "End Call" option

    Hello all, if the option "End Call" is selected in the forwarding rules, then no calls or missed calls are displayed. In addition, the call list only shows that someone has called "N/A", which is also not useful. Example: I am in a meeting and therefore set the "Do not disturb" status with...

  5. Missed calls not showing up

    I've noticed today that if I configure the forwarding rules for an extension to end a call after x amount of time (instead of going to voicemail or forwarding to another extension), those calls will not show up under missed calls. I was using the web client, but they don't show up on the windows...
    • chili
    • Thread
    • end call forwarding rules missed calls
    • Replies: 1
    • Forum: Web Client

  6. 3CX Webclient on Chrome not ringing

    Hello 3CX Support, We use the 3CX webclient 80-90% of the time in our company, based on Google Chrome, but without the 3CX extension. For the last 2-3 weeks we have had an increasing problem with users complaining about missed calls. In the meantime, I have also had the problem, but as an admin...
    • PhilK
    • Thread
    • chrome missed calls ring ring tone sennheiser webclient
    • Replies: 11
    • Forum: Web Client

  7. Inconsistency with receiving calls?

    Hi all, There seems to be a major inconsistency with receiving calls via 3CX and the mobile app. At the moment due to working from home we have realised a few things. Our setup is : The user first calls they enter the queue, if the call isn't answered within 15 seconds it will redirect to a...

  8. Complete Call History in Queue

    Hi, Is it possible to display a complete history of all incoming calls in a call queue. As far as I can see only missed calls are displayed. This is fine for working off callbacks, however quite often we find ourselves having to ask around the office whether anyone took a call from a certain...

  9. Missed Calls

    Hello, Can i export custom range call reports daily e.g. missed calls from 20:00 yesterday to 08:00 today? Thanks in advance.
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