missed external call

  1. Not able to pick up second call

    So I am the IT guy for my company and I have been having an issue with people not being able to pick up a second call because it doesn't show up on their phone but it still says they were missed the phone call. I do know some people are able to put thing in a parked que and some aren't but this...
    • wford2016
    • Thread
    • calls not answerable incoming calls missed external call
    • Replies: 3
    • Forum: SMB

  2. Graph incoming Calls outside office hours(time range graph)

    Dear sir madam . I wish everything is well . I run 3cx enterprise . Incoming calls are routed directly from sipTrunk to a callFlowApp which based on time routes calls on digitalRecepsionist1(8.30am-5.30pm) , digitalRecepsionist2 (5.31pm-10.59pm) or if time is 11.00pm to 8.30am it drops the call...

  3. Queue call no presenting to mobile app

    Is there anyway to check if a mobile app was live and online at a certain time? We have a customer that was covering the out of hours shift but didn't receive any calls between 11:00pm and 8:00am the following morning. There were a few calls throughout the early morning which should have been...
    • ashfre
    • Thread
    • missed external call mobile client queue
    • Replies: 1
    • Forum: Android

  4. External call missing on deskphone. OK in Softphone

    Hi, We are using multiple Fanvil X3SP phones, all are on the latest 3cx suppored firmware, 3cx is on v15.5 update 3. Internal missed call is showed ok, but when external call is missed (external caller closes call before answer) - nothing is shown in phone history but only on softphone of the...
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