monitor calls

  1. 3CX call performance monitoring tool

    Hi 3CX community I'm looking for a tool to monitor people's call performance and whether we have calls not being picked up by Agents. I know there is a tool called Wallboard. 1. Does this tool provide enough visibility and information? for example, if an agent doesn't pick up a call or reject...
    • dza
    • Thread
    • monitor calls queue performance overview wallboard
    • Replies: 1
    • Forum: Other

  2. Solved Where to view the live and current Outbound Calls?

    Hello all I was using 12.5 for such a long time and since moving to 15.5 I can no longer locate where I can view the outbound calls in progress. Can someone please point me in the right direction. Thanks to all! Sean
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