multiple groups

  1. SSO and extension line selection

    Hi Team, I've been reading about the V18 release and it seems to be pretty exciting. I have a 3CX hosted PBX where we have multiple offices on multiple extension ranges on the same box - it took some doing with outbound rules, contact groups and call queues but has worked great so far. The...

  2. Group Organization

    Hello Everyone, We are migrating from Cisco to 3CX. I have a question about group structures and what people recommend. We have 5 different physical sites and 25 different departments in our organization. Should I create a unique "group" per site or per department? I don't exactly...

  3. Forwarding to multiple groups

    Trying to create a demo environment for a customer, I have some difficulties in creating a simple Call overflow. I would like to create a Call overflow for a group, where the call is forwarded to multiple groups. For example. I have a sales department Group (Group1). When a call to this group...
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