music on-hold

  1. Solved Problem with music on hold

    Good afternoon. Our MOH has not been working for some time. No settings have been changed, except for updating from Version 20.0 Update 6 to Update 7. In other posts, I saw that simply restarting the entire server helped people. But in our case, it did not help. Re-saving the WAV file did not...

  2. 'Music on Hold' not playing after caller dials IVR option

    Dear ALL, I am using a Portech MV-372 dual sim GSM gateway with 3cx hosted option (3CX PRO 4 SC) running 18.0 Update 8 (Built 939). I'm using the IVR on extension 80, which automatically answers every incoming call. The caller can dial 0 to 9 (basically ten options), following which, the...

  3. V20 feature request - MOH per Departments

    Hello, We've had several requests from customers, and I've also seen on community forums that it's been asked for. The possibility of choose different music on hold per department. We're looking forward to the new version! Best regards, Marc

  4. Streaming Music on Hold

    Yes I know its an old topic but still nothing back from 3CX so considering making a move away. Some of us know the lciensening issues and have that covered and can legally stream music content and woudl like to have this played out on our phone systems but the funcionality was removed for some...

  5. Unique Music On-Hold for Queues

    Hi All, I wanted to ask if it had been considered to allow us to apply unique music on-hold to call queues? I'm aware that the option to set Music on-hold is available within Queues but this merely controls what the caller hears prior to the call being connected to an agent. i.e. RingRing.wav...
    • Mike Clouter
    • Thread
    • music music on hold music on-hold queue
    • Replies: 35
    • Forum: Server
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